Friday, January 25, 2013

Confluence: Failed to create the user X. Check your server logs for more information.

I recently received this error when trying to create a new user.

The error was occurring because of the order of my Group Directories.

I have both Confluence Internal Directory and Microsoft Active Directory enabled. The order is important here. Microsoft Active Directory was listed first, so when I was trying to create a new user it was trying to do so in AD.

In my case, I wanted the user to be created in the internal directory, not my AD.

The Fix

  1. Browse -> Confluence Admin
  2. User Directories
  3. Use the green arrows to make it so the Internal directory is first in the list.

You should now be able to create your user!

1 comment:

  1. Thank you, thank you, thank you. For taking the time to write this down, and for saving me from wasting more time beyond the hour I already did.